Herons Park Cancellation Policy
Should you need to cancel your booking, we will abide by the following cancellation policy:
Your purchase initiates a reservation process. We confirm with you via email to confirm your booking. This policy takes effect on receipt of this email. If your booking is not confirmed for any reason, we will fully refund your booking without any additional charges. We recommend each customer to fully evaluate this cancellation policy.
The amount you are refunded is applied according to when the cancellation is made:
- Cancellation made over 30 days - 90%
- Cancellation made within 30 days - 50%
- Cancellation made within 7 days - No refund
Cancellations can be made by telephone or email, but must be confirmed by us first before a refund is issued.